Foodle help and support

Find quick answers for orders, payments, accounts, and restaurant app support.

contact@foodle.ae · +971554407372

Common questions

How do I place an order?

Ask your restaurant or Foodle support how to access its ordering app. Where ordering is enabled, browse the menu, add items and review the available service and payment options before confirming.

What are your delivery hours?

Delivery hours depend on each restaurant. Check the restaurant page for the latest available times.

How long does delivery take?

Delivery time depends on the restaurant, distance, and demand. You can follow available updates in the app.

Can I schedule an order for later?

If the restaurant supports scheduled orders, you can choose a later time during checkout.

What payment methods do you accept?

Available payment methods are shown at checkout and may vary by restaurant and location.

How much is delivery fee?

Delivery fees depend on distance, restaurant settings, and current order details.

Do you charge service fees?

Any service or delivery fees are shown before you confirm the order.

How do refunds work?

If something goes wrong, contact support with your order details and we will guide the refund or credit process.

How do I create an account?

Use the sign-in or registration flow provided by your restaurant or Foodle support. Account access and available sign-in methods depend on the app and restaurant setup.

I forgot my password. How do I reset it?

Use the forgot-password option on the login screen and follow the reset link or code.

How do I update my delivery address?

Open your account settings to add, edit, or remove saved delivery addresses.

Can I delete my account?

You can request account deletion from account settings or by contacting support.